Shift times
Early: 7am to 2.30pm
Late: 2pm to 9.30pm
Night: 9pm to 7.30am
Long day: 7am to 9.30pm
Medication times
8am
1pm
6pm
10pm
Visiting times
Weekday visiting times
2.30pm to 4.30pm
6.30pm to 8pm
Weekends and bank
holidays
10am to 12pm
2.30pm to 4.30pm
6.30pm to 8pm
Meal times
Breakfast: 8am
Lunch: 12pm
Evening meal: 5pm
Visitors
We hope visits from your family or carers will help you feel better.
Please talk to us if your visitors cannot come within visiting times. We will do our best to help you see them.
Please meet visitors in the communal ward areas. You may be able to leave the ward to meet your visitors. You may meet visitors under 18 by appointment in the family room. Under 18s may not visit the wards.
Activities
Members of the care team will work with you on a one-to-one basis. They will help you meet the goals in your care plan. We have a timetable of activities which you can join in. Please see page 21 for more about activities.
Community meetings
Every week, there is a meeting of staff and patients. This is a chance to talk about any issues on the ward. Anyone can ask for the minutes of these meetings. We also have daily meetings to help you plan your day.
We serve the best food and drink to keep you healthy. We serve three main meals a day, with snacks in between. A member of staff will help you choose from a menu each day.
We can cater for special diets and for cultural needs. Please speak to a member of your care team.
We will weigh you every week and keep a record. If you need extra help, a dieticianor speech and language therapist (SLT) can visit you.
You may help yourself to cold drinks. If you would like a hot drink, just ask.
We do our best to look after your things, but we cannot be held liable for lost or broken items.
Mobile phones
You may be able to keep your mobile phone. If so, please keep this with you. There is a charging station in the dining area.
Please do not take photos or videos. This is to keep you and other patients safe.
Don’t have a phone? You can use one on the ward free of charge. Please ask a member of staff.
Toiletries
Please bring your own toiletries. These include:
- Shower gel
- Bubble bath
- Shampoo
- Shaving kit (we may need to keep this safe for you)
- Toothpaste
- Denture products
- Hairbrush or comb
Towels are provided in your bedroom.
Laundry
Please bring clothes which are easy to wash. We have a laundry room which you can use. Please bring washing powder, liquid or capsules. We will store these for you.
We keep a list of clothes you bring so we can keep them safe. Please help by giving your clothes to staff when you arrive.
