Derby Deaf Services Team
The Derby Deaf Services Team is a specialist social work service for Deaf and Deafblind people. The team works with:
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Deaf children who communicate through British Sign Language (BSL) or spoken English or who use different sign languages such as Latvian Sign Language.
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Deaf adults whose first or preferred language is BSL.
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Deafblind adults and children.
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Deaf and Deafblind people with additional needs such as mental health, autism, learning difficulties or physical disabilities.
For information, the Deaf Team does not work with Makaton users and does not provide interpreting services as they are Social Workers.
They provide information and advice about accessing services available to the wider community and run drop in sessions Mondays: 10:00 - 12:00 and Fridays: 13:00 - 16:00.
They offer Deaf adults and parents of Deaf children appointments to help with filling in forms, such as Personal Independence Payments forms (PIP), or making long phone calls to claim benefits, usually on Wednesday mornings.
Contact Details:
Email: deafservices@derby.gov.uk
Phone: 01332 643449 - 07860 020207
SignVideo: Signing service
Derbyshire Deaf and Sensory Team
The Derbyshire Deaf and Sensory team can give advice and assess for services, specialist support and equipment. Our specialist staff can work alongside your Social Care worker, if required, to ensure you have access to all the support you need.
Our Information, Support and Advice drop-in sessions are available from May 2023:
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11:00 to 13:00, second Thursday of the month at Clay Cross Office, Market Street, Clay Cross S45 9JE
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10:00 to 12:00, last Wednesday of the month at the Cantalupe Centre, Market Place, Ilkeston DE7 5HY.
Our team can also help if you have problems with sight as well as hearing, known as dual sensory loss.
Contact details
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Text: 86555 - Start your text with BSL, then press space and start your message
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Minicom: 01246 861852
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Phone: 01629 537171
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Email: deafteam@derbyshire.gov.uk
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Use the Sign Live service to contact Call Derbyshire and ask to be put through to the Deaf Team.
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Derby City Hearing Impairment Team - STePS
Information for parents, carers and professionals about children and young people with a hearing impairment
The role of Derby Specialist Teaching and Psychology Service (STePS) includes:
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providing information, advice, support and guidance to parents, families, carers and teachers of babies, children and young people with a hearing impairment.
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individual tuition
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in class advice and support for children, young people, teachers, teaching assistants and support workers.
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audiological assessments.
Parents and carers can find further information in the Children and Young People with Hearing Impairment booklet, including contact details.
Visit the understanding your child's needs website to find out more.
Derbyshire Deaf Communication Service - Action Deafness
An interpreting service for Deaf people in Derbyshire County to access Social Care and Public Health Appointments
Action Deafness is commissioned by Derbyshire County Council to deliver an interpreting service to support Deaf people in Derbyshire County to access appointments such as:
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Adult safeguarding
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Care Act assessments
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Communication support for deaf parents
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Weight loss classes
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Smoking cessation.
Contact details
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Telephone: 0116 253 3200
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Email: adcommunications@actiondeafness.org.uk or enquiries@actiondeafness.org.uk
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Text/SMS: 07947 714040
The Derbyshire Hard of Hearing Support Service – Hearing Help UK
The Derbyshire Hard of Hearing Support Service, delivered by Hearing Help UK, offers advice, information and hearing equipment to adults in Derbyshire who are struggling with their hearing.
Meet the Hearing Help Derbyshire team delivering the service and learn about the brilliant people they support.
Contact details
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Email: enquiries@hearinghelpuk.uk
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Phone and textphone: 01773 570976
Visit the The Derbyshire Hard of Hearing Support Service website to find out more.
Deaf-initely Women
Provide a range of services:
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Deaf Abuse Free
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Home Security (Notts only)
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Wellbeing Drop-in Session
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Deaf Women Art
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Sexual Health
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Workshops
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Deaf Women get walking!
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Spring Derbyshire
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Deaf Specialist Advocacy Service.
Contact details
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Telephone-Fax: 01773 828 233
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Text-Facetime: 07421 827 162
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Email: info@deafinitelywomen.org.uk
Communication Unlimited
We offer fully-qualified, professional British Sign Language interpreters to ensure that Deaf and Deafblind people can communicate effectively with users of English and vice versa. A registered charity, Communication Unlimited is based in Derby which means we are well positioned to work throughout Derby and Derbyshire. Put simply, our experienced interpreters listen to the spoken English and interpret it into British Sign Language, then watch the sign language before translating it into spoken English. We pride ourselves on delivering a specialist service, helping clients choose the right service or interpreter for them.
Whether you are a Deaf person who requires BSL support for a one-off appointment, or a health professional or business who needs on-going interpreting support, our team can help.
We also are able to advise you to improve your services with the Deaf community or your Employees.
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Voice 01332 369920
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Email bookings@cu-bsl.co.uk
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SMS 07812300280
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Whatsapp 07812300280
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Glide 07812 300280
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Emergency number 07432891697
National Deaf Children’s Society – Services for Families
Families are the most important influence on deaf children and deaf young people. They need clear, balanced information to make informed choices.
Advice and Guidance Helpline
For free independent information, advice and guidance on a range of topics relating to childhood deafness, contact us Monday to Thursday 09:00 – 17:00 and Friday 09:00 - 12:30 via:
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Telephone: 0808 800 8880 - Free from all UK landlines and major UK mobile providers
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SMS: 0786 00 22 888 - Texts charged at your standard network rate or taken from your monthly allowance
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BSL Interpreter: SignVideo - Contact us by making a free video call with a BSL interpreter
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Live chat online for free
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Complete our online contact form at any time and receive a response within 10 days.
Visit the National Deaf Children's Society website to find out more.
Advocacy Service for Deaf People - SignHealth
Supporting Deaf people to get fair and transparent treatment and services.
At SignHealth, we work to ensure Deaf people are treated fairly and get the care, procedures or benefits they are entitled to.
In BSL, our advocates help to explain complicated situations, Deaf people’s rights and make sure Deaf people’s views are properly heard.
We are qualified in the following areas. Click on visit website for further information:
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Independent Mental Health Advocacy (IMHA)
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Independent Mental Capacity Advocacy (IMCA)
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Generic Advocacy
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Care Act Advocacy
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Children and young people.
Professionals can click on Referral Form to download and complete our advocacy form.
Advocacy Contact Details
Visit the Sign Health Advocacy Service website for more information.
Psychological Therapy for Deaf People - SignHealth
Therapy is for you if you are feeling low, anxious or worried. Maybe you are having trouble sleeping, or you can’t concentrate, or are unable to enjoy activities that you used to love.
There are different psychological therapies, depending on your specific needs and situation.
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All of our therapists are Deaf or hearing and fluent in BSL
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There is no need for an interpreter
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Our therapists understand Deaf culture
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Flexible appointments
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Secure and confidential
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Only BSL Talking Therapies (IAPT) Service commissioned by NHS England
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Over 10 years of experience delivering a therapy service for Deaf people.
Click on visit website for more information and on Referral Form to refer yourself.
Psychological Therapy Contact Details
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Text: 07984 439473
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Email: therapy@signhealth.org.uk
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Call: 07966 976747
Visit the Psychological Therapy for Deaf People - SignHealth website to find out more.
