Our core purpose is to work with people and lead communities in improving their mental and physical health and wellbeing for a better life; through delivering excellent and responsive prevention, diagnosis, early intervention, treatment and care.
Coronavirus is a contagious disease that is affecting everyone throughout the country. We need to work hard to make sure that we do not spread the infection to others around us. As a carer for someone with health difficulties, or a carer for children, you are probably worried about your loved ones' care and want to make sure that they are protected and stay well, whether that is at home or in hospital. As a carer, it is also important we do everything we can to help you keep healthy.
We will do our very best to continue to provide services and work with you to keep the person you care for safe and well. We have adjusted the way we provide care and support but you can still contact us if you need to. Carer support is still available from a variety of organisations and you can read our information below on how to contact them.
These uncertain times can be very worrying if you care for someone with mental illness. If you are worried it is important you try and get support for yourself.
Derbyshire Carers Association If you are a carer or concerned about a carer call 01773 833833 or email info@derbyshirecarers.co.uk and one of the team will discuss how they can help. The team is also contacting Derbyshire’s most vulnerable carers to review their current situation and make sure that carers and their families are connected to support services. These include services such as food deliveries, prescription collections and befriending. For further information, visit the website.
Derbyshire Carers Association also provides the Young Carers Service.
Derbyshire County Council Derbyshire County Council is co-ordinating a community response across the county to make sure vulnerable residents are supported through the coronavirus outbreak. If you need help, advice or support visit the website www.derbyshire.gov.uk or call them on 01629 535091
Alzheimer's Society - Derbyshire Dementia Support The Alzheimer's Society will increase the number of keeping in touch telephone calls with service users to help support their wellbeing and guard against isolation. It has also extended the operating hours of the national Dementia Connect Support Line. Trained advisers can be contacted via 0333 150 3456 for advice and guidance. For further information visit the website www.alzheimers.org.uk
Derby City Council The council, together with Community Action Derby, Derby Homes, the University of Derby and Thrive Derby, has created a Derby COVID Community Response Hub to coordinate help and support for people who live alone or who are self-isolating with partners or relatives during this crisis. Email covidsupport@communityactionderby.org.uk or call 01332 640000. You can also visit the website www.derby.gov.uk
Derbyshire Carers Association You can contact Derbyshire Carers Association directly on 01332 200002 and have a Carers Conversation. You can also email it at derby@derbyshirecarers.co.uk or visit the website for further information: www.derbyshirecarers.co.uk.
Making Space - Derby City Dementia Support Please call 01332 497640 or email derbycity.dementia-service@makingspace.co.uk for advice and support.
Online information
Helplines
Advice for how to receive urgent help.
If you are a carer you may be thinking about what support is available for both the cared-for person and yourself from the Derbyshire County Council. Derbyshire Community Response Unit can offer advice on getting help if you need it.
Derby COVID Community Response Hub aims to coordinate help and support for people who live alone or who are self-isolating with partners or relatives during this national crisis.
Please view the advice for carers from the Carers in Derbyshire website.
The Trust has launched a new scheme, which aims to encourage ongoing communication between people who are currently being supported on one of our inpatient wards and their friends and families.
‘Thinking of you’ is a scheme through which friends and families can write a letter to an individual on our wards, perhaps with some photographs or other images that they would like to include. A small team will then confidentially print this information, in a way that is discreet and respects your privacy, place it in an envelope and make sure it reaches the intended recipient.
Please make sure you include the following information with your email:
Please be aware of the following guidance about your message:
If you would like to send a letter to a loved one on our wards, please email it to dhcft.thinkingofyou@nhs.net.
In this section we will be sharing useful resources and links to support parents and carers during this time.
Visiting restrictions in place for inpatients
Have the contact details of the person you are caring for changed recently? If so, please let us know by telling a member of the team who supports them.
Help us keep their NHS records up-to-date by telling us if they:
We’d also like to know if your contact details have changed, as their carer.
We are also encouraging service users to share their mobile phone number and email address so we can contact them about their care, send appointment reminders and seek feedback about their experience of our services.
This information is also helpful for arranging video consultations.
An informative list of sources of advice from Carers UK.
A useful guide to benefits from Derbyshire Welfare Rights Service
Wellbeing information and support available for everyone in the county.
• NHS Carers Direct 0300 123 1053 • Mind Infoline 0300 123 339 • Dementia Connect Support Line 0333 150 3456 • Age UK Advice Line 0800 055 6112
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