Carers information

Coronavirus is a contagious disease that is affecting everyone throughout the country.  We need to work hard to make sure that we do not spread the infection to others around us.  As a carer for someone with mental health difficulties you are probably worried about their care and want to make sure that they are protected and stay well, whether that is at home or in hospital.  As a carer, it is also important we do everything we can to help you keep healthy.  

We will do our very best to continue to provide services and work with you to keep the person you care for safe and well.  We have adjusted the way we provide care and support but you can still contact us if you need to.  Carer support is still available from a variety of organisations and you can read our information below on how to contact them.  

These uncertain times can be very worrying if you care for someone with mental illness. If you are worried it is important you try and get support for yourself.

 

If you live in Derbyshire
  • Derbyshire Carers Association

    If you are a carer or concerned about a carer call 01773 833833 or email info@derbyshirecarers.co.uk and one of the team will discuss how they can help. The team are also contacting Derbyshire’s most vulnerable carers to review their current situation and make sure that carers and their families are connected to support services. These include services such as food deliveries, prescription collections and befriending. For further information, visit the website.

  • Derbyshire Carers Association also provides the Young Carers Service

  • Derbyshire County Council

    Derbyshire County Council is co-ordinating a community response across the county to make sure vulnerable residents are supported through the coronavirus outbreak. If you need help, advice or support visit the website www.derbyshire.gov.uk or call them on 01629 535091

  • Alzheimer's Society - Derbyshire Dementia Support

    Groups and home visits are not currently taking place. The Alzheimer's Society will increase the number of keeping in touch telephone calls with service users to help support their wellbeing and guard against isolation. It has also extended the operating hours of the national Dementia Connect Support Line. Trained advisors can be contacted via 0333 150 3456 for advice and guidance. For further information visit the website www.alzheimers.org.uk

 

If you live in Derby City
  • Derby City Council

    The council, together with Community Action Derby, Derby Homes, the University of Derby and Thrive Derby, is creating a new Derby COVID Community Response Hub to coordinate help and support for people who live alone or who are self-isolating with partners or relatives during this crisis. Email covidsupport@communityactionderby.org.uk or call 01332 640000. You can also visit the website www.derby.gov.uk

  • Derbyshire Carers Association

    You can contact Derbyshire Carers Association directly on 01332 200002 and have a Carers Conversation. You can also email it at derby@derbyshirecarers.co.uk You can visit the website for further information www.derbyshirecarers.co.uk

  • Making Space - Derby City Dementia Support

    Making Space cannot provide face-to-face visits at present and groups and activities have ceased. Please call 01332 497640 or email derbycity.dementia-service@makingspace.co.uk for telephone advice and support.

 

Further information

Online information

  • www.carersinderbyshire.org.uk
  • www.carersuk.org
  • www.gov.uk
  • www.111.nhs.uk/covid-19


Helplines

  • NHS Carers Direct 0300 123 1053
  • Mind Infoline 0300 123 339
  • Age UK Advice Line 0800 055 6112

 

Advice for Carers from Derbyshire County Council

If you are a carer you may be thinking about what support is available for both the cared-for person and yourself from the Derbyshire County Council. Click here to see the council's advice.
 

Derbyshire Community Response Unit – getting help if you need it
 

 

Advice for Carers from Derby City Council

Derby COVID Community Response Hub aims to coordinate help and support for people who live alone or who are self-isolating with partners or relatives during this national crisis. Click here to see the council's advice.

 

Carers in Derbyshire website

Advice for carers from the Carers in Derbyshire website
 

The Trust has launched a new scheme, which aims to encourage ongoing communication between people who are currently being supported on one of our inpatient wards and their friends and families.

‘Thinking of you’ is a scheme through which friends and families can write a letter to an individual on our wards, perhaps with some photographs or other images that they would like to include. A small team will then confidentially print this information, in a way that is discreet and respects your privacy, place it in an envelope and make sure it reaches the intended recipient.

How the scheme works

Please make sure you include the following information with your email:

  • Full name of the patient that you are sending your message to 
  • Their date of birth – if you have it
  • The unit and ward name where they are staying
  • Contact details for the sender including a phone number and email address if possible
  • The message and any images or pictures, either within the email or sent as attachments.

Please be aware of the following guidance about your message:

  • We cannot pass on videos through this scheme
  • Please make sure the content of the message is appropriate. This means you would feel comfortable if someone else read the message
  • Attachments to your email, such as images, must not exceed 10 MB in total.

If you would like to send a letter to a loved one on our wards, please email it to dhcft.thinkingofyou@nhs.net.

Helplines


•    NHS Carers Direct 0300 123 1053
•    Mind Infoline 0300 123 339
•    Dementia Connect Support Line 0333 150 3456
•    Age UK Advice Line 0800 055 6112

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