Read an update on how Coronavirus (COVID-19) is affecting our community mental health services and guidance on where you can find additional support. Since this update was sent to patients, we have also launched our mental health support line.

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  • The service is largely for clients of working age (aged 18 to 65 years). However the service will work with people over 65 years of age where it is considered to be the most appropriate for someone whose needs are more closely aligned to adults of working age.

  • The service is largely for clients above working age (aged 65 years and above). However the service will work with people under 65 years of age where dementia is a likely diagnosis or where it is considered to be the most appropriate service.

Feedback about our community mental health services

To make a compliment, complaint or a comment about our community mental health services, you can contact our Patient Experience Team:

  • Complete the feedback form on this site
  • Email: dhcft.patientexperience@nhs.net
  • Telephone: 01332 623751 or freephone 0800 027 2128
  • Write to: Patient Experience Team, Kingsway House (Room 162), Kingsway Hospital, Kingsway, Derby, DE22 3LZ.

If you have a compliment to make about a team or individual, you may also like to submit a nomination through our staff recognition scheme, the DEED scheme - Delivering Excellence Every Day.

We want to hear from you, so please contact us.