Video consultations

We are now offering video consultations to some of our patients. Video consultations will allow us to provide your care safely during the COVID-19 response as you will be able to see and hear your healthcare team via a video link rather than meeting them in person. We may continue to use video consultations as part of normal care as they are easy to use and are often more convenient – saving you time and money. 

Find out more about how your consultation will work:


Derbyshire Healthcare NHS Foundation Trust is using a secure web-based platform called Attend Anywhere for video consultation appointments. To use video consultations patients will need;

  • A PC, Mac or iOS/Android (smartphone) device, using Google Chrome (for PC/Mac/Android devices) or Safari (For iOS devices and Mac).
  • Your device should have a webcam, speaker and microphone
  • Mobile data or access to the internet
  • Please note it is preferable to connect to video calls via a secure Wi-Fi network to improve connectivity and limit the use of mobile data.

It is a good idea to test your equipment before the day of your appointment. This can help you to know what to expect at your appointment and give us time to resolve any technical issues. Please contact your care team if you are not able to complete the test sign in. 

Your appointment

The decision to offer this type of appointment will be made by a medical professional depending on your individual care needs and this will be discussed with you. Your video consultation will be scheduled as a normal appointment and we will confirm the appointment date and time with you.

This short video provides some information on how your video call will work:

Accessing the video consultation is simple; find the service you need to see from the list below and follow the link to their waiting area. Or use the URL (web address) from your appointment letter or text message.

video call.png

On the date and time of your appointment you will be able to enter your clinic via the ‘start video call’ button. As with normal appointments it is a good idea to enter the waiting room a few minutes early. You will be asked to provide your name, date of birth and a phone number so we can confirm your identity and call you back if there are any technical difficulties. Your health professional will then join you in the waiting area

Start your video call appointment

Please choose your service from the list below and click ‘Start video call’ to be taken to the waiting room. 

Service

Room

Join your appointment

Liaison 1 start video call.png
Crisis and Home Treatment Services 2 start video call.png
Learning Disability 3 start video call.png
CAMHS RISE 4 start video call.png
Children’s Services and CAMHS (Children’s Mental Health Services) 5 start video call.png
Perinatal Services 6 start video call.png
Eating Disorder Services 7 start video call.png
Substance Misuse Services 8 start video call.png
IAPT 9 start video call.png
Forensic Services 10 start video call.png
Rehabilitation Services 11 start video call.png
Psychology and Psychological Therapies 12 start video call.png
Early Intervention Service 13 start video call.png
Amber Valley CMHT and Outpatient services 14 start video call.png
Chesterfield CMHT and Outpatient services 15 start video call.png
Derby City CMHT and Outpatient services 16 start video call.png
South Derbyshire and Dales CMHT and Outpatient services 17 start video call.png
Erewash CMHT and Outpatient services 18 start video call.png
High Peak and Dales CMHT and Outpatient services 19 start video call.png
Killamarsh and North Derbyshire CMHT and Outpatient services 20 start video call.png
Bolsover and Clay Cross CMHT and Outpatient services 21 start video call.png
Dementia Rapid Response team and In-reach and Home Treatment teams 22 start video call.png
Older People’s CMHT and Outpatient services 23 start video call.png
Physiotherapy and Dietetics 24 start video call.png

Inpatient services

25 start video call.png
Autism Spectrum Disorder Services 26 start video call.png
General waiting room   start video call.png
Test waiting room           Test waiting room- not for patients/ clinical activity start video call.png


If you are not sure which area to choose, or you find yourself waiting and your clinician does not join you for the appointment, please first check the details on your appointment letter and then contact the team on their usual telephone number if required.

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