Our core purpose is to work with people and lead communities in improving their mental and physical health and wellbeing for a better life; through delivering excellent and responsive prevention, diagnosis, early intervention, treatment and care.
Accessibility statement for Derbyshire Healthcare NHS Foundation Trust’s website
This website is run by Derbyshire Healthcare NHS Foundation Trust. We want as many people as possible to be able to use this website.
For example, that means you should be able to:
• change colours, contrast levels and fonts
• zoom in without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader.
Learn more on the ‘using this website’ page.
We’ve also made the website text as simple as possible to understand. Where we have used jargon or an acronym that wouldn't easily be explained by searching online, we have added them to our glossary page.
AbilityNet has advice on making your device easier to use if you have a disability.
In September 2020 the company Silktide, working in partnership with Socitm, rated our website ‘good’ for accessibility – learn more on the Silktide website.
However we know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact our Communications team:
• email email@example.com
• call 01332 623700 extension 31218.
We’ll consider your request and get back to you in 10 working days.
If you cannot view the maps on our ‘contact us’ pages, please get in touch for directions.
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our Communications team:
• email firstname.lastname@example.org
• call 01332 623700 extension 31218.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
We provide a text relay service for people who are Deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us by visiting our 'contact us' page.
Derbyshire Healthcare NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances listed below. (Note: these are the main areas of non-compliance.)
The content listed below is non-accessible for the following reasons.
When this statement was first published in September 2019, we listed two areas under 'disproportionate burden'. Following a more detailed accessibility review (see 'how we tested this website', below) and discussions with our website developer, we now believe that we will be able to address these issues, along with all the areas of non-compliance listed above.
PDFs and other documents
Many of our older PDFs, Excel spreadsheets and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix:
• Excel spreadsheets of our staffing figures
• Excel spreadsheets of information covering our transparency spending
• Annual reports (PDF)
• Information about other organisations or their work.
Any new PDFs or Word documents we publish that are essential to accessing our services will meet accessibility standards.
Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live).
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
This website was initially tested on 20 September 2019. The test was carried out internally by the Trust. We tested a sample of pages from the website using the gov.uk checklist for website accessibility and the web accessibility evaluation tool created by WebAim.
More recently, in June 2020, the Trust commissioned a third party to carry out a detailed accessibility review to identify all the changes required to make the website fully accessible, in line with WCAG AA standards.
Following the internal testing in September 2019, some key amendments were made to the site. Most notably, we worked with our website developer to implement a solution so that the drop-down accordions could be accessed by keyboard use. Unfortunately the COVID-19 pandemic led to delays in other amendments and improvements being made.
Following the detailed third-party accessibility review, a plan has been developed for addressing all the areas of non-compliance. We have grouped the changes that will need to be made into a series of steps, and our ambition is to deliver these by 30 September 2021. This will be dependent on budget and the capacity of our website developer.
This statement was updated on 30 September 2020, having initially been prepared on 20 September 2019.
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