NHS Choices website: www.nhs.uk
Open 24 hours a day, 365 days a year.
Offering advice and support about what to do in a mental health crisis.
If you are calling about a friend or relative, NHS 111 request that you are within close proximity to the patient and have their consent to share information. The NHS 111 call adviser may ask to speak to the patient directly. Should you not be in close proximity to the patient, the NHS 111 adviser will ask to call the patient directly to discuss your concerns. It is required that the caller phones the patient first to inform them that an NHS 111 adviser will be calling.