We are committed to complying with the Disability Discrimination Act and have made significant improvements to our website in order to reduce the barriers experienced by people with disabilities.
It is our policy to create pages that conform to W3C Web Content Accessibility Guidelines Priority 2 level (Double A).
We aim to continually offer more online services and will design them to be the highest standard possible. However, occasionally we will make mistakes. If you find any of our pages inaccessible please use the Website Feedback Form to let us know. Please include details of the technology you are using and we will make every reasonable effort to either remove the barrier or provide the information in a format that you find acceptable.
If the text is too small for you to read comfortably then you can resize content using the Text Size links at the top of the page.
Text only pages (link at the top of this page) are quicker to download and useful if you don't need the images or if you are on a slow connection.
We have speech-enabled our website using BrowseAloud to make our information more accessible. BrowseAloud is free software that can read online content out loud to you in different languages and can be useful if:
- You prefer to listen to information instead of reading it
- English is your second language
- You need help to read
- You have a visual impairment.
To use BrowseAloud select the translator symbol or audio symbol at the top or bottom of the webpage. The BrowseAloud floating toolbar will then launch and appear on your screen.
Once you see this toolbar, you can use your mouse to highlight the part of the page you want read out to you.
You also can access a range of features and options (e.g. language preference) from this floating toolbar.
The toolbar can be moved anywhere on your screen or you can hide it from view.
Where possible, we try to provide downloads documents in different formats including PDF, MS Word and Excel. You can download Adobe PDF Reader from the Adobe website and Word Viewer and Excel Viewer from the Microsoft website
If you have difficulties obtaining information from a PDF you can use Adobe's web-based conversion service to produce an HTML version. However, please be aware that the standard of HTML produced is not very good.
We appreciate that it is frustrating to be unable to access information. Please bear with us whilst we continue to work on improving the accessibility of our site.
If any downloadable document presents a barrier to accessing information, please contact us with details of the document in question, the problems encountered and what we could do to help.